Making transformation real – from the edge, to the core, to the cloud

Authored by Sivaprakash Sivaraj, Sr. Director & GM, Dell Technologies Services, India

No one could have imagined where 2020 would take us. The year alone had generated more digital transformation initiatives than ever before. Now, with organizations focusing on where to invest in 2021, more attention will be diverted towards the adoption of emerging technologies and solutions. According to IDC analysis, Digital Transformation will drive over $6.8 trillion in investments from 2020 to 2023¹.

Now, as we accelerate towards the future of work, we are realizing that this future will be defined by both remote and in-office work models – something that’s termed as the ‘Hybrid’ work. This new hybrid work model iterates the need for agility, flexibility, security as well as scalability. The workforce of this new work model will demand technology that enables them to stay productive from anywhere and everywhere. Hence, the onus is upon businesses as to how do they make this shift effective.

Digital transformation is more than just technology upgrade

There is no denying that to thrive in this hybrid work age, every business will need to be a digital business and deliver a seamless phygital experience to each stakeholder. They will have to identify and implement innovative methods, new processes, and technologies that help the organization to build resilience and agility, increase revenue, and reduce operating costs. This is where businesses need a reliable technology partner that can make their journey to the new world seamless and simple – and this is what Dell Technologies delivers!

From personalized and productive remote-work solutions to flexible infrastructure solutions, we are enabling our partners and customers to steer their businesses forward in today’s hybrid world. We deliver end-to-end solutions that span consulting, deployment, support, management, and IT transformation. Our products, solutions, and services are designed to help organizations rapidly transform their business and achieve optimal outcomes.

To know how Dell Technologies is helping businesses to find the confidence they need to accelerate forward, watch the video.

Driving transformation from the edge to the core to the cloud!

We aim to help organizations become more standardized, simplified, and automated. This includes assessing the current state of an Enterprise IT (AS-IS), establishing a new strategic vision (TO-BE), and highlighting a roadmap of programs accelerating transformation – including tools and expertise.

We deliver resilient architecture, reusable automation, composite services, proactive monitoring, consumer-grade self-service portal, and cloud-smart strategy for our customers. Our teams apply infrastructure automation best practices and process to define, automate, and manage infrastructure resources and services. Dell Technologies Services’ Infrastructure as a Code uses a continuous integration/continuous delivery (CI/CD) approach that emphasizes consistent, repeatable routines for provisioning and updating systems and their configurations.

Our consulting services leverage prescriptive approaches and proven methodologies, helping businesses strategize and structure their IT, workforce, and application transformation as required in a digital future. Through our deployment services, we help businesses embrace technologies that are designed to enhance productivity, flexibility, and security – from adding new equipment to a data center to adopting new devices to rapid execution.

Dell Technologies’ support services help businesses make the best use of artificial intelligence (AI), machine learning, and data analytics. We are helping businesses maximize productivity and uptime with our support expertise, insights, and technologies, enabling them to address issues before they impact the business and also preparing them for whatever comes next.

In today’s rapidly digitalizing world, it is critical for businesses across industries to empower their workforce with the best, most productive technologies and make IT consumption seamless.

We helped our customer, Woolworths Group, to transform their IT, with a hybrid cloud environment that brought forth optimum flexibility. The customer operates across 3K+ retail locations and serves over 29 million customers per week. With our infrastructure managed services, we helped them in setting up new hardware, assisting in data protection, and streamlined IT - ensuring service continuity.

As CIOs face unprecedented levels of change, the stakes for successful business and IT transformation are high, especially in rapidly changing global markets. To help achieve these goals, many IT organizations depend on resident engineers. This is where Dell Technologies resident experts step in. They work tirelessly to address challenges and requirements, with the ability to adjust as priorities shift.

Continuing our commitment towards our partners and customers, we make sure to transform every business from the ground up by understanding, prioritizing, and defining specific strategies. 

 

¹IDC Reveals 2021 Worldwide Digital Transformation Predictions