Authored by Sheenam Ohrie, Vice President, Data & Mobility Engineering, Dell Digital
One of the prime discussions in boardrooms today is Digital Transformation and its role in driving innovation, improving operational efficiency, enabling employee productivity and realizing cost savings. Digital Transformation is fostering strategic and innovative use of technologies; concurrently emerging technologies are revolutionizing the way we work.Analyzing the new ways of work, IDC forecasts that by the year 2021, 60% of the Global 2000 companies will adopt future-workplace models that are flexible, collaborative, intelligent and agile1. Digital natives of today are looking for technologies that can empower them to optimize their preferences and are opting for platforms and tools to boost their productivity from anywhere, anytime. Today, automation and artificial intelligence are impacting both businesses and people, and modes of communication is no exception to this. The younger generation of employees – Gen Z, prefers technology that goes beyond voice and message options, and allows them to collaborate and interact with other employees, customers and partners more effectively.
With many organizations boarding the bandwagon towards a modern and collaborative workplace, there is an increasing realization of the preferences of Gen-Z and an enhanced focus on inclusion of diversity at workplaces. Enterprises are attracting, hiring and retaining employees who are different, and technology is innovating new ways to engage them all in the corporate culture. In a survey conducted by Deloitte in 2018, it was found that 70% of employees will spend more time on collaboration platforms, and 67% observe growth in ‘work-based social media’2. The survey also found that there will be no single dominant mode of communication.
Undoubtedly, in order to spearhead Digital Transformation, organizations must create a culture that catalyzes and sustains workforce transformation for its new generation of employees. Businesses can drive forward by mapping technology solutions to people, based on their needs and work styles. They need to find the key personas within their business and align it to three key work styles - Office, Mobile, and Home. With a diverse workforce, it is imperative for IT to act as an enabler of technologies, devices, peripherals, apps and connectivity, that allow different employees to maximize their potential and optimize their performance, regardless of where they are.
Leading from the front, Dell has cultivated flexible work culture, enabling a highly mobile and connected workforce. Through Workplace Transformation, we have been able to significantly increase our employee engagement and retention, while ensuring a culture of belonging. Our vision for a modern workplace is a ‘Connected Workplace’, which inspires the team members to be their best and do their best work, where and when it fulfils their job and lifestyle needs.
Extending the vision of Connected Workplace, Dell helps enterprises personalize their workforce experience by creating role-based personas to deliver the right apps, data and devices; simplify workforce service consumption to deliver faster, more efficient workforce services with automation and self-service; and enable dynamic teams to support secure collaboration and communication anywhere, anytime on any device. Towards achieving this vision of modern workplace, we have built a strong portfolio of solutions, comprising Dell Unified Workspace, Workforce ONE, Virtual Desktop Infrastructure, Tech Central and more, while keeping people and their empowerment at the core of its architecture. With connected workplace, we have started the journey towards enabling modern workforce; and now is the time to drive the momentum forward to help enterprises realize the true potential of Workforce Transformation.
Sources:
1IDC FutureScape: Worldwide CIO Agenda 2019 Predictions
2The hyper-connected workplace: Will productivity reign?
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