• Technology Catalysing Business Transformation in 2020

    Authored by 
    Vivekanand Manjeri - Vivekanand Manjeri, Director - Product Marketing, Commercial Client Solutions Group, India, Dell Technologies


    We have welcomed a new level of digital evolution in 2020. With intelligent devices, smarter technologies, and hyper-intuitive cognitive capabilities, businesses are transforming in unpredictable ways. With the changes in our social and economic environments, technology has paved the way forward to a virtually connected world for businesses, professionals, and individuals. From collaborating to communicating, marketing to PR, and sales to security, everything is now digital. Staying virtually connected has taken centre stage in today’s remote work ecosystem, bringing a host of opportunities for technology organizations. 

    Emerging technologies and its increasing adaptability have not only revolutionized business processes and changed the way we work, but it has made enterprises reset their priorities to evolve into digital-first organizations. At Dell Technologies, it is our constant endeavour to deliver solutions that enable our customers to navigate the new ways and build business resilience. 

    Reinventing Business Models: The Need of The Hour 

    As the companies rapidly accelerate towards a remote work culture, technology is becoming a multi-faceted enabler in effecting the shift. Emerging technologies like Artificial Intelligence and Big Data are truly driving companies to alter the trajectory of their business performance and ensuring productivity in the new work environments while driving lucrative value from the proliferating data. A recent Forbes Insight study revealed that approximately 72% of the survey respondents have already started to see tangible results from digitization in terms of market share increase. This implies that by institutionalizing innovation and adapting relevant technologies, organizations can increase their market share and scale up revenues. 

    A notable example of this can be the adoption of predictive techniques like demand forecasting, blockchain, IoT, and SaaS-based applications in the retail sector. Similar adoption has been seen in other industries including Healthcare, Finance & Banking, Media & Entertainment, among many others. According to a recent study by Gartner, 75% of organizations will shift from piloting to operationalizing AI by 20241. With such a scope, scale, and speed at which new technologies are evolving, businesses need to build a culture of agility and fast-pace adoption of these technologies to stay ahead of the pack. 

    At Dell Technologies, we understand such dire requisites in today’s business world. We are constantly innovating and striving to deliver leading-edge remote work solutions and technologies that enable our customers to thrive in any given scenario. Exemplifying our solutions, is the UK's National Health Service (NHS) adapting to the new work culture leveraging Dell Technologies integrated solutions. 

    Emerging Technologies: A Driving Force for Business Growth 

    Business agility is no longer for the brazen few. With the rapid change in technology, shifting demographics, and increasing competition, businesses are grappling to put their best foot forward while also embracing new technologies to stay relevant in the present-day business milieu. There is a need to strike the right balance between setting the digital infrastructure and upskilling workforce for business leaders to create scalable organizational structures that ensure business agility and growth in the present-day scenario. 

    Some of the criterions that IT leaders are focusing on are: 
    • Finding the right devices for the remote workforce 
    • Device manageability across locations 
    • Finding the right licenses, software, and hardware to ensure productivity 
    • Ensuring a secure work environment for the workforce 

    This is where we step in. With the option of customized solutions that meet enterprises’ unique requirements, we solve some of these challenges. We equip them with a combination of the right client solutions to accomplish more and increase their potential for success. 

    The Way Forward 

    Here we are, striving to trailblaze through today’s dynamism – steering towards the agile way forward. Organizations, right now, need to adapt and accelerate or be left behind. The true differentiators will be those who embrace the right technology to stay afloat in the ever-evolving market dynamics – all the while bringing value, not just to the customers but also to the next-gen workforce. 

    So, let us step in speed of change and unlock limitless possibilities of growth!



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