One Year of Realizing the Digital Future

Authored by Rajesh Janey, President & Managing Director, India Enterprise, Dell EMC

If the history books on corporates are anything to go by, they will tell us that mergers can be tricky and present turbulent times to some of the best and most stable organizations. However, all successful corporate mergers have one key thing in common: focus on customer needs and enhancing customer experience. This philosophy forms the basic foundation of Dell Technologies. This is why, today after one year since the world of technology saw one of the biggest mergers ever we are the world’s largest privately controlled company with US$ 74B in revenue and 140,000 team members across 180 countries. Our unique structure allows us to remain nimble while driving scale. We have a big vision for the future which aligns with our customer’s journey of Digital Transformation. Our huge partner network has embraced the new partner program. We are a technology leader and innovator with over 22,000 patents and patent applications and US$ 4.5 B of annual R&D investment going forward.

Throughout the first extremely eventful year, we have been continuously re-inventing ourselves to reach out to more and more customers across geographies and provide them with the best-in-class leading technology services. We refreshed our product line and launched new products in servers, appliances, data protection and networking. Our all new Client portfolio won 62 awards at CES this year.

Today, Dell Technologies is stronger than before. We are connecting 100% of the top telecom providers, driving 100% of the top auto brands and serving 90% of the top IaaS and SaaS providers. 91% of surveyed customers believe that we have delivered on our pre-merger promise. We created Dell Technologies to align with the capabilities our customers need most for the future and, throughout our first year, we never lost sight of that.

I am delighted to note that at the end of a successful one year, Dell Technologies has emerged as a holistic solutions provider empowering enterprises to embrace change and transform their IT infrastructure. Some of our key milestones include:

• #1 globally in all flash storage, worldwide server shipments, monitor shipments, converged systems and integrated infrastructure.
• Dell EMC Unity storage one of the fastest-growing storage products in company history; $1 billion in revenue in its first year.
• Today, the company has a consolidated and holistic partner program with more than 4000 registered partners in India
• India’s R&D team stands tall contributing to the overall server systems management software with the ground up engineering of 14G servers touching three key tenets of scalability, intelligent automation, and integrated security.

The year gone-by has brought with it, a lot of learnings along with as many reasons to celebrate. And, after one year of learning, merging, testing, and innovating, while we are extremely pleased with the business growth, we also realize that we need to continue working together to deliver good work and drive customer satisfaction. As we work towards continuous improvement, we'll continue to stay focused on our customer needs and accelerate digital transformation across the world.